Klosed learns where each rep struggles, then builds future AI prospects to push harder on those weaknesses. Every rep gets the practice they actually need without managers creating every scenario by hand.
Practice where mistakes don't cost deals. Plans start at $199/mo.
Last call
Scored on hang-up
Objection handling
weakest of six categories
Accepted “send me something” without earning a next step.
What comes next
Dana Whitfield
VP Operations · Ridgeline Logistics
- More skeptical from the first sentence.
- Protective of the vendor she already has.
- Wants a reason before she gives you time.
Why this one
Objection handling is this rep's weakest category, so tougher objections come up more often. Not every time. Part of the pick stays random so the calls keep varying.
Your reps are already practicing. They're just doing it on real prospects.
Discovery, objection handling and closing get learned somewhere, and for most teams that somewhere is live pipeline. The first real “we're happy with our current vendor” a rep hears is the one that costs something.
Roleplaying across the desk works and does not scale. Reviewing every recorded call is not realistic either. Klosed gives them somewhere to get the volume, and tells a manager where the coaching should start.
Every call changes the next one.
Klosed does not give every rep the same practice path. It remembers which categories they struggle with and makes those situations more likely to appear in future calls. Enough changes to keep improving. Enough randomness to keep it real.
- 01
Take the call
A rep practices against a prospect assembled around the company's real buyer.
- 02
Klosed finds the weakness
The call is scored and the moments that changed the conversation are identified.
- 03
The next prospect adapts
Future buyers are weighted toward the areas that rep needs to improve.
- 04
The rep goes again
The buyer, mood, objection and context can change, so memorizing one answer will not work.
back to 01, with a different buyer
How the next prospect gets picked
One rep
- Objection handlingWeighted up58
- ClosingWeighted up61
- Value propositionWeighted up67
- Active listeningWeighted up74
- RapportNormal79
- DiscoveryNormal86
Lower-scoring areas influence what appears next. Klosed keeps part of the selection random, so practice stays targeted without becoming predictable.
Describe your buyer. Klosed builds the roster.
Give Klosed a paragraph about who you sell to. It creates a roster of prospects with different roles, personalities, objections, moods, communication styles and deal contexts, while keeping each buyer coherent.
Your managers can adjust the details. They do not have to write every scenario from scratch.
What you write
“We sell to mid-market logistics operators in the Midwest, usually 100 to 400 staff. They almost always have an incumbent already.”
Klosed assembles a buyer
Role
VP Operations
Company
3PL, 240 staff
Personality
Blunt
Mood
Time-poor
Objection
Happy with incumbent
Style
Short sentences
Deal context
Renewal in Q3
Stakeholders
Defers to CFO
Dana Whitfield
VP Operations · Ridgeline Logistics
It doesn't wait politely for the pitch.
The prospect interrupts, asks questions, loses interest, and reacts to what the rep actually says. There is no script on either side.
Live practice call
Prospect: Guarded
Transcript
- 0:51Dana
Ridgeline, this is Dana.
A score is only useful if it tells you what to fix.
When the call ends, Klosed reads the whole transcript and grades it across six skills. The number matters less than what sits underneath it: the moment the prospect went cold, the objection that got answered with a feature, the close that never got asked for.
- Discovery
- Active listening
- Objection handling
- Closing
- Rapport
- Value proposition
It is not a perfect judge of a conversation, and it is not trying to be. It is the same read, on every call, straight away, instead of feedback that depends on whether anyone had time to listen.
The turn it came from
1:19 “Totally understand. Let me walk you through our coverage options.”
Cold call · commercial insurance
3 min 20 sec · scored on hang-up
Key moments
- 0:34
Named the cold call honestly and asked for ninety seconds.
- 1:19
Answered an eighteen-year relationship with a feature list.
- 2:58
Accepted “send me something” with no date and no email.
What to fix next
When someone tells you how long they've been with a supplier, that's the whole objection. Ask what would have to be true to look at all, before you describe anything.
Team
Last 7 days
Jordan R.
14 calls · weakest: Closing
Priya N.
11 calls · weakest: Discovery
Maya C.
9 calls · weakest: Objection handling
Devin W.
no calls in 6 days · weakest: Closing
Next prospects weighted toward
Coach the right problem.
Klosed shows managers where each rep is struggling, how those weaknesses change over time, and what future practice is targeting. Coaching starts with evidence instead of a vague “my calls aren't going well.”
Who is practicing, who has gone quiet, each rep's weakest categories, how their scores are moving, and the calls worth leaving a note on. Without sitting through every one to find out.
Pick a tier. Take a call.
Start on your own or talk directly to the founder. Either way, your team can be practicing against its own buyers quickly.
Solo
1 rep · 50 practice calls / month
One rep practicing on their own.
- Prospect roster from your ICP
- Your score history over time
- Post-call scoring + coaching
Team
5 reps + 1 manager · 100 calls / rep
+ $349/mo per extra rep
A manager with a handful of reps.
- Everything in Solo
- Manager view across the team
- Per-rep trends and leaderboard
- Coaching notes on specific calls
Scale
10 reps + 1 manager · 100 calls / rep
+ $349/mo per extra rep
A bigger team that needs more seats.
- Everything in Team
- Priority support
- Onboarding session with our team
Enterprise
Tailored to your team
SSO, custom volume, procurement.
- SSO (SAML / OIDC)
- Custom call volume
- Dedicated CSM
- Procurement + MSA support
Self-serve. Cancel anytime. Your first call takes minutes to set up.
The questions everyone asks.
You get on a live voice call with an AI prospect and open like you would on any cold call. It picks up mid-something, asks who you are, and pushes back on what you say. It interrupts, goes quiet, hedges, and will end the call if you lose it. There's no script on either side. When you hang up, Klosed reads the transcript and scores it.
Coming later
Not available today. Listed so you know what is and is not live.
Focused Drills
Repeat a weak moment from a previous call until the rep reaches a clear outcome.
Presentation Practice
Present a deck to an AI buyer, handle questions, and receive feedback.
Your next bad sales call doesn't need to cost you a deal.
Give your reps somewhere to practice the uncomfortable parts, learn exactly where they struggle, and face those situations again before a real buyer is on the other end.
Self-serve. Cancel anytime.